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Freight changes regarding 25kg and 0.125 cubic

8 November, 2021

Due to health and safety concerns for NZ Post Courier Operators and operational staff, NZ Post have advised that they are no longer able to deliver oversized items in their courier network. These are single items that are heavier than 25kg or larger than 0.125 cubic metres. NZ Post are taking these steps to protect the health and well-being of their staff as items of this measurement are considered too large for a single person to manual handle. This decision has aligned them with current best practice across the courier industry. As you would be aware, the change in acceptance of the dimensions 25kg and 0.125cbm may affect some shipments of your products that we despatch on your behalf. In order to continue to send these products and comply with the Health & Safety Standards set by NZ Post, we will now have to use alternative transport methods. Currently, we are able to send the oversize products on bulk carriers however we are currently seeking competitive alternate carriers. Any further changes surrounding this, our customers and support partners will be notified. In closing, once again thank you for your continued support and understanding while we continue to work through this challenging time together and support the Health & Safety with our partners.

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